LeadShow Privacy Policy
Last updated 2 November 2026
LeadShow is a lead and showing app for real estate agents and agencies, operated by VillaNesta ("we", "us"). This policy explains what LeadShow collects, why, and the choices you have. It applies to the LeadShow apps for iPhone and Android and to the LeadShow service at api.villanesta.com.
Information you give us
- Account details: your name, email address, optional phone number, and password. Passwords are stored only as a salted hash.
- Profile photo: if you choose to add one.
- Workspace content: leads, customers, contacts, properties, showings, notes, checklists, photos, and voice recordings that you or your team add. This can include names, emails, phone numbers, and messages of your clients and other people you work with. You are responsible for having the right to store that information.
- Support messages: anything you send us by email.
Information collected when you use LeadShow
- Subscription records: when you subscribe, Apple or Google processes the payment. We receive the product, transaction identifiers, and subscription status so we can unlock your plan. We never receive your card details.
- Technical logs: our servers record basic request information such as IP address and time, used for security and troubleshooting.
LeadShow does not use advertising, does not sell personal information, and does not track you across other companies' apps or websites.
Device permissions
- Camera and photos: to take or choose property photos and a profile photo, and to save photos to your library when you tap Save.
- Microphone: to record voice notes. A recording is uploaded only when you tap Save audio.
- Speech recognition: Dictate turns speech into text using your phone's speech service (Apple or Google), which may process audio under their own privacy policies.
You can turn these permissions off at any time in your phone's settings.
How we use information
- To provide LeadShow: sign-in, syncing your workspace across devices, and sharing it with members of your agency workspace.
- To send service emails, such as password reset codes.
- To keep the service secure and to answer support requests.
Who can see your information
- Your workspace: in an agency workspace, owners and admins can see the workspace's records; agents see the records assigned to them.
- Links you share: when you share a photo gallery link, anyone with the link can view those photos until the link expires after 30 days.
- Service providers: our hosting provider stores the data; Resend delivers service emails; Apple and Google process payments and on-device speech. They act on our instructions or under their own terms for those services.
- Legal reasons: if required by law or to protect the rights and safety of our users.
Keeping and deleting information
We keep your information while your account is active. You can delete your account at any time in the app under More → Delete account. This removes your login and your personal workspace, including its leads, customers, showings, photos, voice notes, and contacts. Agency workspaces you own pass to another member, or are deleted if no one else is in them. You can also ask us to delete your data by emailing info@villanesta.com.
Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in your store account settings.
Your choices and rights
You can view and correct your information in the app. Depending on where you live, you may also have the right to access, export, or delete your personal information, or to object to certain processing. Email us and we will respond within 30 days.
Security
LeadShow uses encrypted connections (HTTPS), hashed passwords, and access controls per workspace. No system is perfectly secure, so please use a strong, unique password.
Children
LeadShow is a business tool and is not intended for anyone under 16. We do not knowingly collect information from children.
International use
Your information may be stored and processed in countries other than your own. We protect it in line with this policy wherever it is processed.
Changes
We may update this policy. We will change the date above and, for significant changes, tell you in the app.
Contact
Questions or requests: info@villanesta.com